Refund Policy

Effective Date: 03/21/2022

At LearnWyze.com, we are committed to providing high-quality digital products and ensuring customer satisfaction. As digital products are non-tangible and instantly accessible, we have specific guidelines for refunds and exchanges. Please read our policy carefully.

1. Digital Product Refunds

Due to the nature of digital products, which are immediately accessible and non-returnable, we generally do not offer refunds or exchanges. However, we understand that issues may arise, and we handle these on a case-by-case basis.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Technical Issues: If you encounter significant technical issues that prevent access or use of the digital product and we are unable to resolve them within a reasonable timeframe.
  • Incorrect Purchase: If you accidentally purchase the wrong product and contact us within 24 hours of the purchase with proof of the error, we may offer a refund or exchange for the correct product.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email our support team at info@learnwyze.com with the subject line “Refund Request” and include your order number, the reason for the request, and any relevant documentation.
  2. Review Process: Our team will review your request and determine if it meets the criteria for a refund. We aim to respond to all requests within 3-5 business days.
  3. Resolution: If your request is approved, we will process the refund and notify you via email. Please allow additional time for the refund to reflect in your account, depending on your payment method.

4. Exclusions

Please note that we do not offer refunds for:

  • Digital products that have been partially or fully consumed or downloaded.
  • Products that have been used or accessed beyond initial viewing.
  • Changes of mind or buyer's remorse.

5. Contact Information

For any questions or concerns about our refund policy, please contact our customer support team:

  • Email: info@learnwyze.com
  • Phone: 404-981-5635 ‬
  • Support Hours: 9am - 5pm EST

We appreciate your understanding and cooperation.

6. Policy Changes

LearnWyze.com reserves the right to amend this refund policy at any time. Any changes will be posted on this page, and the revised policy will apply to all new and ongoing purchases.